Monday Manners Quote:

“Everyone wants to know why customer service has gone to hell in a handbasket. I want to know why customer behavior has gone to hell in a handbasket.”

-Brene Brown

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Monday Manners Quote:

“Etiquette, Seward had once told Jamison, was all that mattered. Ideologies waxed and waned, religions developed and eroded, political parties rose and fell from power. Only courtesy remained one of the few things valued by all civilized men.”

-Connie Brockway