Monday Manners Quote:

“So, why are so many people lacking in an understanding of the rules? No one has ever taught them!”
John J. Daly Jr., The Key Class

These days, I think that may be truly the case.  A generation of children has been brought up without the understanding of the “rules” (really guidelines) of polite society, or think that the rules are outdated or no longer valid.  Really, the “rules” help grease the rough edges of 21st century civilization.  Kids see rude behavior dressed up as funny on the TV channels and it takes a strong mama (or mama-figure) to help kids weed out appropriate to laugh at on TV, versus appropriate to say to your own teacher at school on Monday.

Manners in the News: Should Corporations Have Etiquette?

Hmmmmm…..I think most people these days think no.  This is the time of no brand loyalty, everyone in it, companies and consumers alike, for the bottom line only.

What if a customer had been your client for over 60 years?  What if this client had been with you as the built and grew, became a force in life, and is now on the decline of their years?  What if this customer had been with you through mergers and name changes?  Do you owe this customer anything?

Read this article about a local woman who has been with the same bank since 1951:

http://seattletimes.com/html/localnews/2021871054_westneat22xml.html

Let me know what you think.  Does this big ol’ bank owe this client anything?  Does this client have any right to expect different behavior?  Let me know what you think in comments.

 

Manners in the News: Those Chinese Tourists are at it Again

Oy!  These are not the days to be Chinese and visiting the world outside your borders.

The Chinese have officially bumped the U.S. into second on the “Most Obnoxious Tourist” list (never fear, I am sure one of my countrymen are doing something RIGHT NOW to get back the top spot–we hate coming in second, you know).

I thought this little article about the growing economic power of touring Chinese was interesting on many levels.  First off,  the sight of real rice will often move me to tears as well.  The crap that many Americans call rice is inedible, even to me.  But seriously, the cultural differences always amaze me, and I devour these little tidbits with nerdy abandon.  What is it about putting people from Beijing and Shanghai on the same bus?  Is it the same as putting Alabama/LSU fans on the same transport?  Inquiring minds want to know!

I thought it was interesting that education was sited as the reason these tourists are having these issues.  After living their lives closed off from the rest of the world, they just don’t know how to act.  What we might see as adventu rous, they just see as weird.  What we see as etiquette, such as standing in line, they are just clueless.  But they bring enough money ($8.8 Billion in the U.S. alone, per the article) that an industry is popping up to support them, and as it says, tour owners, hoteliers, and others will always “bow to” their cash.

 

http://seattletimes.com/html/travel/2021843553_chinarudetouristsescapesxml.html

To Tantrum or Not to Tantrum…

…that is the question (or perhaps to allow, or not allow, said tantrums would be more precise) where the rubber meets the road for many new parents.  Loved this take by Matt Walsh over at TheMattWalshBlog.  I highly recommend you give this a quick read.  Too funny, and a great take on parenting, what the public expects, and judgement.

http://themattwalshblog.com/2013/09/15/dear-parents-you-need-to-control-your-kids-sincerely-non-parents/

Manners in the News: Cyber Bullying

Oh my God.

Recent news has reports that a 12 year old girl killed herself in Florida over bullying, including messages on her social media sites from classmates asking “Why are you still alive?” and “Go kill yourself.”

What, on this earth, could this girl have done that would warrant such disdain from classmates, which I assume are other 12-ish year olds?  She wasn’t wearing the right jeans?  Spoke to the most popular girl’s boyfriend? More than a dozen girls participated in this demonstration of cruelty that has ended a life.  Not sure if this is really manners (as in what the heck were these parents teaching these kids to make them think saying these kind of things was okay, or dare I imagine…funny?) or an example of group think and mob mentality.

What I will say is this; use this as a teaching moment, moms.  Encourage your kids to think for themselves.  Encourage them to be brave.  Encourage them to stand up for the weak.  Encourage them to report.  Educate them on what is acceptable behavior now,  and do it again tomorrow and again next week.  Make it an ongoing discussion.  It is never okay to tell someone to die.  I don’t care if this is your sworn enemy, the guy who stole your girlfriend, the kid from the opposing rival high school that crushed you in football, the girl who acts like she is better than everyone else.  NEVER. OKAY.  If a dozen kids were taunting this poor girl, you can bet there were others, on the sidelines, that weren’t participating, but knew something awful was happening.

I actually do have sympathy for these dozen girls.  They lives have been changed forever.  There will always be a “before” and “after” marking this day.   Let’s work hard, to make sure the next victim isn’t a kid from YOUR son’s school, that the next bully isn’t YOUR daughter, that YOU don’t get the visit from the local police that no one deserves to get.

To read the article:

http://www.seattlepi.com/news/crime/article/Bullied-12-year-old-Fla-girl-commits-suicide-4809364.php